MTS Hygiene

B2B shopping platform for corporate cleaning and hygiene solutions.

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HomeHelp

Help Center

FAQ and guides for orders, invoicing, returns, payment and account management. Can't find what you need? Reach out to our support team.

Orders & Invoices

  • How do I track my orders?
  • How does the approval chain work?
  • Where can I find my invoices?
  • How do I cancel or return an order?

Delivery & Shipping

  • Shipping and delivery times
  • Same-day shipping conditions
  • Finding your tracking number
  • Damaged or missing item report

Account & Security

  • Change password
  • Privacy rights (KVKK)
  • Cookie and privacy settings
  • Contact us for account security

User Management

  • Invite a new user
  • Approval limits and roles
  • Department and budget management
  • Sub-dealer / branch management
Couldn't find what you need?

Our support team is available weekdays 09:00–18:00.

Call: 0543 683 5765Get in touch
444 00 00·Corporate lineNationwide deliveryMon-Fri 08:00-18:00
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